Wagging Dog Productions Returns Policy

We are happy to credit or exchange any unopened DVDs within 14 days, provided we receive the goods in PRISTINE condition. Returns will be approved at our discretion and all postage costs are to be incurred by the customer. If the disc is damaged upon receipt, we will be unable to accept the goods and they will be returned to you.

Please email Returns with notification of the items and reason for the return and we will respond with instructions on how to proceed.

Should you be unlucky enough to receive a faulty or damaged disc, please check here first for a possible solution. If the problem persists, please email Returns with your specific problem and we'll get back to you promptl

Wagging Dog Productions Freight Policy

Wagging Dog Productions delivers DVDs worldwide. We endevour to ship all order received by 2pm AEST the same day (if the products are in stock).

AUSTRALIAN ORDERS: 
Australian orders are sent by standard Australia Post .
Postage costs are automatically calculated when you go through the checkout process.

INTERNATIONAL ORDERS: 
Overseas orders are divided into the Asia/Pacific Region and the Rest of the World.
Allow up to 2 weeks for delivery.
Your postage is automatically calculated when you go through the checkout and select International Delivery (Asia/Pacific or Rest of the World)

PAYMENT METHOD: You can pay by credit card (Visa, Mastercard)

SECURE ORDER PAYING: Paying by credit card online is safe and easy. Simply find the product or products that you would like to purchase and click on the ADD TO CART button.

Ordering WAGGING DOG PRODUCTION products online is designed to be as simple as possible, while allowing maximum security and privacy for all your details.

Wagging Dog Productions Privacy Policy

 

PRIVACY POLICY: Your personal details are stored for the sole purpose of fulfilling your order and to improve your online experience. Your personal information will never be sold, transferred or in any way provided to third party companies, government agencies or subsidiaries, except when required to by law.

 

What format do I need ? NTSC or PAL

North America - NTSC

Australia - PAL

These countries use the NTSC format:

Alaska, American Samoa, Antigua, Antilles (Dutch), Aruba, Bahamas, Barbados, Barbuda, Belize, Bermuda, Bolivia 

British Virgin Islands, Burma, Canada, Cayman Islands, Chile, Columbia, Costa Rica, Cuba, Curacao, Diego Garcia 

Dominica, Dominican Republic, Ecuador, El Salvador, Galapagos Island, Greenland, Grenada, Guam, Guatemala 

Guyana (republic), Haiti,  Hawaii, Jamaica, Japan, Korea south, Leeward Islands, Mariana Islands, Marshall Islands 

Mexico, Micronesia, Midway Islands, Montserrat, Myanmar, Nicaragua, Okinawa, Palau, Panama, Peru, Philippines 

Puerto Rico, Samoa, St Kitts and Nevis, St Lucia, St Vincent, Surinam, Taiwan, Trinidad & Tobago, United States of America 

Vietnam, Virgin Islands 

  These countries use the PAL format:

Abu Dhabi, Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Ascension Island, Australia, Austria, Azores 

Bahrain, Bangladesh, Belgium, Bosnia Herzegovina, Botswana, Brazil, Brunei, Cameroon, Canary Islands 

Cape Verde, Cayman Islands, China (Peoples Republic), Christmas Island, Cook Island, Croatia, Cyprus, Cyprus (Turkish) 

Czech Republic (Ct1, Ct2 & Prima), Denmark, Dubai, Easter Island, Egypt, Eritrea, Ethiopia, Falkland Islands, Faroe Islands 

Fiji, Finland, Gambia, Gaza & West Bank, Germany, Ghana, Gibraltar, Greece, Greenland, Guinea, Guinea-Bissau 

Holland, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Jordan, Kenya, Kiribati, Kuwait, Laos, Latvia, Lebanon 

Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madeira, Malawi, Malaysia, Maldives, Malta 

Monaco, Montenegro, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Nigeria, Norfolk Island, Norway 

Oman, Pakistan, Papua New Guinea, Paraguay, Poland, Portugal, Qatar, Romania, Sardinia, Saudi Arabia, Serbia 

Seychelles, Sierra Leone, Singapore, Slovakia Republic, Slovenia, Solomon Islands, Somalia, South Africa, Spain 

Sri Lanka, Sudan, Swaziland, Sweden, Switzerland, Syria,Tanzania, Thailand, Tonga, Tristian Da Cunah 

Turkey, Uganda, United Arab Emirates, United Kingdom, Uruguay, Vanuatu, Vatican, Yemen, Yugoslavia 

Zambia, Zanzibar, Zimbabwe